Archive for the ‘Money’ Category
Many years ago while participating in track and field my coaches typically spoke of cadence. In fact, many athletic events use cadence in their respective performance. Football players have a cadence before each play, dancers have a cadence in their performance and coincidentally those that sell require a cadence.
To perform at a higher level in selling products and services, one must have a certain cadence in delivery and building relationships with clients. Here are some of the things required to assist with your cadence:
- Confidence. Consumers invest in those they know and trust. However, they also invest in the conviction from the selling representative. Your cadence will be affected by the highs and lows of your confidence.
- Presentation Flow. Presentation is where it all begins. Know what you want to say, how you are going to say and but most of all listening is more important then speaking.
- Preparation. One cannot have cadence if there is a lack of preparation. Understand how your services can assist the buyer. Look at issues from the perspective of the buyer; think output. What can you deliver that can aid the client?
- Presence. When you look good, you feel good. Sellers need to dress the part. Invest in good clothes, and groom well. Be noticeable when you walk into a room.
- Poise. Buyers implicitly affect tempo with questions and concerns. Remain neutral during volatile periods with proper research and preparation. The better you plan the less likely impact to your poise.
- Equality. When you formulate equality with the buyer there is better conversation. Your interaction should be a meeting of peers, anything less is a vendor.
- Labor Intensity. Relationship building is must easier, and you have more swagger when you meet only with decision makers. Gatekeepers waste time and affect your confidence. Meet and greet only those that understand your value.
The concept of cadence is formulated from continuous learning and practice. Athletes and dancers practice daily to broaden their strengths. They understand the value of self-mastery, learning all they can to heighten their performance. Take the first step and before you know it you will be swaying with the music.
2010. Drew J. Stevens PhD. All rights reserved.
Drew J. Stevens Ph.D. (Dr. Drew) is the author of Split Second Selling and the soon to be released Ultimate Business Bible and six other business books on sales, customer loyalty, self mastery and business development solutions. Drew helps organizations to dramatically accelerate revenue and outstrip the competition. He conducts over 40 international keynotes, seminars and workshops per year. Dr. Drew is the founder of the Sales Leadership Certificate one of only 14 programs in the United States offering an accredited degree in the profession of selling and has a top ranked podcast called Sales Acceleration. To discover how Dr. Drew can assist your organization visit his marketing and sales website or call 877-391-6821.
Popularity: 57% [?]
ShareThe odds of your business surviving five years are 50-50 according to David Birch, former head of a research firm specializing in studying small business data. (Isen 2007) There are many reasons why a business will fail. Much research is available to denote which factors are the most important, however, it appears that most business fail because they lack focus on the organization’s most vital asset – customers.
Solo practitioners begin a business for two reasons; money and passion. Business professionals desire to take their passion and make money from it, and there is little harm in this. There is no better way to enjoy your time on earth than to do the thing that you enjoy.
However, with passion there is a need for focus. Presently with the cacophony of noise due to the Internet and social media resources, consumers are overwhelmed with messages. Consumers today require differentiation to denote whom to shop and whom to avoid. Unfortunately the Internet’s ubiquity hinders variety so that only option remaining the builds brand and business success is customer service.
Customer service is simply the organizational culture and processes that entrepreneurs create to ensure allure. Consumer decisions are driven by emotion. Service must be enculturated into the organizations so all staff become dependent on the client. This is an important construct; there is little difference from one retailer to the next or one restaurant to the next with one exception- customer service. When treated correctly, customers inform others of their experience helping to manifest the organizations brand and announce it to others. No marketing tactic in the IMC process is as cost effective as a word of mouth.
When customers believe and trust their vendor they tell others helping to create brand differentiation. Exemplars include Apple whose retail outlets are the busiest of any mall and Zappos.com whose unblemished customer service helps helped to brand to proliferate.
If there is little belief in customer service think again. According to both Dun and Bradstreet and the Small Business Administration, businesses with fewer than 20 employees have only a 37% chance of surviving four years. Customer service can provide the life raft of success if used correctly. In reviewing the success statistics, would you rather be a follower or a leader?
©2010. Drew Stevens PhD. All Rights Reserved.
Drew Stevens is one of the world’s leading authorities on business development and sales. Drew is the author of the successful sales process book Split Second Selling. He is also the creator of the Sales Leadership Certificate one of only 14 programs in the United States offering an accredited degree in the profession of selling and has a top ranked podcast called Sales Fitness. To discover how Dr. Drew can assist your organization to increase their business development skills visit him at www.stevensconsultinggroup.com
Popularity: 34% [?]
ShareWe see it a lot here at The Sales Corner. Including the “decision makers” making the decision to put an exorbitant amount of money into a product or service to gain little to no attention from that service or provider. In this example below, we show you a common type of approach;
“Mr. Customer, you can pay $15,000 dollars to get you in the top 3 on Google in less then 6 months!” Doesn’t that sound great?! Oh, and by the way, can and will also offer you; Internet Marketing, SEO Services, additional Search Engine Placements, Revenue Ad ideas, ways to sell products, and other things that will appear to help your online growth…. and if you want to gain access to that stuff, you’ll need to pony up another $15,000 or more to take advantage of those things!” If you’d like can start right away as long as you can provide them a Credit Card, AND SURELY WILL GUARANTEE you top placement on Google for your money, and their hard work, and you’ll become famous! Doesn’t that sound great Mr. Customer?”
Ho Hum, but we here at The Sales Corner say “Sorry Mr Customer; You’ve just been screwed out of a nice chunk of change!” Change that you could have used to buy a new desk, computer, programs, or hell, maybe you wanted a vacation with your family while you left the business to someone else!!
Why are you screwed though? Here’s how, and we think you’ll find this a bit intriguing;
1) ANYONE can search Google for anything.
When they do, some of YOU will have success on the top pages and some will not. However, it’s true that the top 5 links mostly get the clicks, it’s not always true that just because you are in the top 5 you’ll stay there there based on what those optimized search terms were. No, you’re in the top 5 because Google put you there based on how they ranked your popularity. (among other criteria….)
(This information alone to the right service provider is worth about $10,000 dollars in their price book, and I’ve just provided it for
free.)
So how popular are you today?
Where do you fit in?
Is your provider KEEPING you in that top 5 with “good ethics” and “dynamic ways” to keep you in the top listings?
Frankly our “Kid and Pre-Teen Research Team” can do better then some of the “experts” out there. WHY? It’s because they are creatively changing and remain dynamic.
You’ll stay on top of the Google game if you are dynamic, changing, and doing doing doing something that Google likes. Do you know all the secrets? NO, and let us tell you, neither do we, nor does the next service provider.
What The Sales Corner does know is how to keep you in front of your customers in your market. We help you build on your relationships and open NEW doors!
The perks of some of these things are becoming “famous” on Google, or having “the source” be you when a potential party is looking for your solution, service, or similar product etc…
We hope you take the time to consider this the next time you are seeking a service provider with a very large amount of overhead needed to do a job that any smart 3rd or 4th grader can do. Please be different; be smarter then those people. HELP YOURSELF LEARN and GROW and ACHIEVE and perhaps best of all SAVE YOUR MONEY! (Or give it to us, to help your ROI…..)
The Sales Corner Memberships;
http://www.thesalescorner.us/blog/sales-corner-marketing-seo-sales-membership-packages/
Popularity: 34% [?]
ShareMy name is Francis Walsh and I want to tell you what my baseline is. My baseline is where you are right now. “Where are you anyways?” I know where you want to be, but right now you’re here. “Where is here?”
Generating relationships online can be summed up in three, easy, steps. They are create, create, and interact with said create, create. It’s easy, but it’s not easy for everyone. Stop what you’re doing, Drop down to the consumer level, and Roll out the information that benefits the company in a positive way.
The intent of internet marketing is to connect with new users who through their normal every day travel of the internet, find information about you. If you increase the amount of information about you by 30% then you have more information about you from which new users are able to find your news.
The intent of internet sales is to generate revenue through the interaction of a company user and a consumer interacting via their computers. Without an increase of content a company user could go out and increase sales by thirty percent through interactions with new consumers. The company user is creating new content and interacting at the same time. Driving sales into the company to generate a 30% increase in sales is different than increasing the amount of content by 30%.
I could take the 30% to the next level and say a goal of receiving 30% growth on investment would, in banker’s terms, mean a return of $4000 on a $3000 investment. Each baseline is a little different and in the end, has a different result.
Consider each baseline as you enter into a new partnership where a provider will be doing the work for you. The best rests come from proper planning and a mutual understanding of the baseline and the goal.
Francis Walsh
77375
“A baseline is a line that is a base for measurement or for construction; What are you trying to construct for your Internet Marketing?”
Popularity: 50% [?]
ShareOne of the worst things that hurt individuals is the inability to grow. We all have skeletons that haunt our past- if we let them. Previous issues, phobias and concerns can be like anchors on boat, they can continually drag you down until you reach the bottom; and they can sink you.
If you feel you are held back, it just might be past ghosts. The focus must be on the present and the future- not the past. You cannot alter the past; you can only impact your future.
I learned this imperative life lesson many years ago as a survivor of child abuse. After many years of physical and mental anguish I was forced to mature quickly while making many life-altering decisions. Now as a professional entrepreneur and more importantly a joyful father and husband I understand the power of focus and future. Life from time to has been volatile but if you remain focused and positive you can create the future you desire. Here is what I have learned along the journey:
- It is imperative to have goals and to write them down. When the mind views something on paper there is an implicit contract that gets committed to memory. Additionally, focus on time frames so issues you desire remain in reach.
- Dreams are those visuals that instigate and instill our desires. Never let anyone tell you dreams are folly. Those that do are stuck in their own hubris.
- Guilt is negative thoughts derived and devoured by self-deprecation. The “pity pot” cements us. Positive thoughts instill better outcomes.
- Franklin Roosevelt once stated, “The only thing we have to fear, is fear itself.” This is not a trite statement but very true. Fear similar to guilt stops you. Fear derails you. Fear stops growth. The best attitude against fear is risk. Higher risk means a greater opportunity for high returns.
- Similar to fear, procrastination when manifested will derail future growth. Procrastination is the resultant of both fear and guilt. To stop procrastination, one must create motion. Motion creates energy and with it the more speed to get more accomplished.
- Stop engaging with negative individuals, they only sink you. You are the summation of the individuals you associate with. If those around you do not love you unconditionally then you need to find new people. Altering your associations will bring significant changes in attitude and behavior.
- Never lose hope and never lose faith. Life has some hurdles and it is how you operate through and around them not avoiding them. Hurdles are unavoidable but can be speed bumps with the right attitude.
- No matter what God you believe in, never lose faith. God does not want anyone to fail and is always with us in the shadows walking right behind or beside us.
©2010. Drew Stevens PhD. All Rights Reserved.
Popularity: 39% [?]
ShareWhy is it that individuals are so negligent to things that make a difference? As a business professional I find it vital to be attentive to nuances that aid relationships. These include graciousness, name recognition and simply being attentive.
Psychologists have studied the use of the Primary/Recency Effect, known for an individual’s ability to recall the first and last things they see or hear. If the cliché holds that people judge a book by its cover, then many will be ignored.
Business today requires being in the moment, and attentive to all things. Misspelling names, forgetting appointments, etc, do not gain accolades. If you want to leave a lasting impression and gain better relationships follow the simple suggestions:
- Follow the Dale Carnegie Rule. In 1983, I read “How to Win Friends and Influence People”. The first rule, “a person’s first name is the sweetest sound they will ever hear. If you do not recall, write it down. If you cannot pronoun it ask the person. Stop being lazy and make a better first impression.
- Cold Call Failure. Cold calling today is repulsive. Too many agents obtaining lists and calling prospects without preparation just provocation. If there is no want or need, there is no conceptual agreement. Stop calling people from a list and target a microcosm that might have a better need for your service.
- Email Etiquette. As the Internet developed positive and negative rules of engagement developed to help with email use. However many today continually send emails without a subject message. Unless you desire a lack of a reply, be more attentive to the subject and actions you want your receiver to take.
- Email Responsiveness. The purpose of email is to allow receivers to reply to email when they have a spare moment. However, what incites many is the general lack of a reply by receivers. People in all businesses are busy, yet this does not allow receivers to negate replies. Unresponsiveness to emails is as insulting as not saying “hello” to familiar faces on the street. No one is that busy.
- Responsiveness to Voice Mail. Similar to emails, stop hiding behind procrastination and return calls.
- Delegation without personalization. In the last few weeks I have sent correspondence to executives related to certain business matters. I realize the information will get read but delegated to a subordinate. However delegation might denote arrogance. Handwriting a simple note communicating the receipt of the letter, the importance of the query and the need for delegation is in the best interest of customer service. Arrogance and laziness trump customer service.
- Follow Up. Return calls when you say you will, send emails when you say you will and offer feedback when promised.
©2010. Drew Stevens PhD. All Rights Reserved.
Drew Stevens is one of the world’s leading authorities on business development and sales thought leadership. Drew is the author of the successful sales process book Split Second Selling. He is also the creator of the Sales Leadership Certificate one of only 14 programs in the United States offering an accredited degree in the profession of selling and has a top ranked podcast called Sales Fitness. To discover how Dr. Drew can assist your organization to increase their business development skills visit him at www.drewstevensconsulting.com.
Popularity: 38% [?]
ShareTraceMyIP.org has some of the greatest ways for you to see who’s visiting your website and what is going on every single day! We love them.
The Sales Corner has always promoted free and generous ways to promote your website, your business, or whatever else your sales and marketing “business” is.
We help a lot of folks -
TraceMyIP.org has been something we’ve used at The Sales Corner for a very long time, “we love them” and we’ve told them so!
We’d like you to swing over and register to find out how you can begin using their services right away! Just click on the window below and get in with your visitors today! We do!
Popularity: 13% [?]
ShareYou heard right! Were on Digg!
Connect with us!
http://digg.com/users/thesalescorner
Popularity: 16% [?]
ShareWhatever happened to old-fashioned common courtesy? It appears that the proliferation and excuse of technology allow for too many excuses for busyness. Many will state that there is not enough time in a day to return calls and emails, however no one is that busy. Lethargy is no excuse.
It is impolite when individuals are unresponsive to telephone calls and emails. While some individuals do tend to get sidetracked there is something to be said for professional courtesy. Sellers that attempt to reach clients and prospective clients must take a stand. Simply state, “I know you are as busy as I however, after X voice messages and emails I am certain you received them. This is my last attempt to reach you so as not to be overly persistent and out of respect for our professional relationship. If you are interested please connect with me. ” This will enable sellers to maintain professionalism while attempting to receive some response.
Sellers do not become acrimonious or take the unresponsiveness personally. Simply state the message and move on. The world is too small to be angered each time this occurs and something imperative might be taking precedent. However, your time is valuable too!
©2010. Drew Stevens PhD. All Rights Reserved.
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Drew Stevens is one of the world’s leading authorities on business development and marketing. Drew is the author of the successful sales process book Split Second Selling. He is also the creator of the Sales Leadership Certificate one of only 14 programs in the United States offering an accredited degree in the profession of selling and has a top ranked podcast called Sales Fitness. To discover how Dr. Drew dramatically accelerate your business development and sales skills visit his sales and marketing website.
Popularity: 15% [?]
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